Privacy Policy

1. Introduction

NextVenu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Account credentials and profile information
• Payment and billing information
• Communication preferences
• Professional background and expertise (for hosts)

Usage Information

We automatically collect certain information about your use of our Service:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Session recordings and attendance data
• Chat messages and interactions during talks
• Performance and analytics data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Communicate with you about your account and our services
• Personalize your experience and provide recommendations
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Conduct research and analytics

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Other Users

• Your profile information may be visible to other users
• Chat messages during talks are visible to other participants
• Host information is displayed on talk pages

With Service Providers

• Payment processing (Stripe)
• Cloud hosting and infrastructure (AWS)
• Analytics and performance monitoring
• Customer support tools

For Legal Reasons

• To comply with legal obligations
• To protect our rights and property
• To prevent fraud or abuse
• In connection with legal proceedings

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account information: Until account deletion plus 30 days
• Transaction records: 7 years for tax and legal compliance
• Usage logs: 2 years for analytics and improvement
• Support communications: 3 years

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@nextvenu.com. We will respond to your request within 30 days.

8. Cookies and Tracking

We use the following types of cookies:

• Essential cookies: Required for basic platform functionality
• Performance cookies: Help us understand how you use our service
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences, but disabling certain cookies may affect platform functionality.

9. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

• Google OAuth: For authentication
• Stripe: For payment processing
• AWS: For cloud hosting and storage
• OpenAI: For AI-powered features

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@nextvenu.com
• Address: NextVenu Inc., San Francisco, CA
• Data Protection Officer: dpo@nextvenu.com